Intern Customer Success

  • Internship

Descriptions

● Build strong relationships with clients to ensure retention, renewals, up-sells, and satisfaction.

● Communicate regularly with clients, building a strong partnership and understanding their needs as the partnership grows.

● Develop concepts and planning according to the objective of each projects from clients.

● Proactively assess, clarify, and validate clients’ expectations and new platform feature sets/reporting Monitor project status, progress, and deliverables through continuous communication.

● Be an industry expert, constantly learning about ways to improve our client services.

Requirements

● Fresh graduates or students are welcome to apply.

● Excellent verbal and written communication skills.

● Strong time management and organizational skills.

● Proficiency using the Microsoft Office PowerPoint and Keynote. Able to operate Adobe Photoshop and Adobe Illustrator is a plus.

● Creative, has the ability to perform root cause identification, and develop resolutions.

To apply for this job email your details to career@cchan.co.id